On Wednesday evening, Mango issued the following update regarding the resumption of flights. The message was posted on its social media pages:
For Media and Consumer,
Update on flights resumption and scheduling. Mango flights to Durban will depart this evening at 20:30 and return just before curfew. The other two are in Cape Town and we will start with early morning schedules to Johannesburg. Thank you for your patience and understanding. Take care and hope to see you in the sky soon.
Original article from Wednesday morning:
Mango airlines initially delayed flights and subsequently cancelled all of them without prior notice to travellers on Wednesday morning…
Last week news emerged that the airline would be grounding flights from 1 May, but the flight suspension has seemingly come early. The Airports Company of South Africa is not allowing Mango flights to operate from any of their airports as the cash-strapped airline battles financially to make it to month-end.
BREAKING: Mango flights have been suspended. The airline is not allowed to land nor take off from any ACSA airport until payment is made.
— Heidi Giokos (@HeidiGiokos) April 28, 2021
Mango has since released a notice on their Twitter page two appease travellers whose flights were simply removed from the flight schedule without any notice.
Mango Airlines apologises for this morning’s flight interruptions and delays.
We are currently working on a solution and will be back at the counters and hope to clear the delays as soon possible.
We apologise in advance for the inconvenience caused.
— Mango Airlines (@FlyMangoSA) April 28, 2021
Many took to Twitter to air their frustrations and to find out what is going on.
Thanks for the note. Please confirm actual status of JE323? Info online, on flight radar and Mango itself is different
— Richard Fleuriot (@RichieFleur) April 28, 2021
Another Notification: Mango apologizes for a delay on flight JE243.The estimated time of departure is 11:40. Check-in counters will close at 11:00.
— cedrick_noma (@Nomatungulula) April 28, 2021
How do you not communicate via sms before people arrive at 5am at the airport, that flights are canceled?
— Nick 2the P (@AlexNickSpotted) April 28, 2021
According to reports, the airline is overextended financially.
Last week, the company’s acting Chief Executive Officer William Ndlovu released a memo stating that the airline was likely to go into business rescue much like its mother company SAA. According to the statement, the grounding of flights is only temporary as the expected funds will only arrive in June.
“This means that Mango will not be able to operate from May 15, 2021, due to no aircraft being available for operations. It has been proposed that we must be put into business rescue until July 2021. Our flights will be grounded until such a time where we receive funding or complete the business rescue process,” said Ndlovu.
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