E-hailing platform Bolt has launched a Women Only service that enables women passengers to request rides from women drivers only.

Women passengers who request the service will only connect with women drivers on the Bolt platform – their request for a ride will not be visible to male drivers. Rides on Bolt Women Only cost the same as the main Bolt category, with no surcharge for this service.

Drivers and passengers utilising Bolt’s Women Only service are protected by an app-integrated SOS emergency button, made possible through Bolt’s partnership with national safety platform Namola.

The SOS button enables passengers and drivers to connect quickly and easily 24/7 to private armed response teams, private emergency medical services, and roadside assistance if they are involved in any medical or security emergency while on a Bolt ride.

Protection for women drivers also a priority

Bolt has also allowed women drivers to have protection security screens installed in their vehicles to further boost safety, at no charge to them. These thick Perspex screens are installed between the front and back seats, and create a safe and effective barrier between the driver and passengers.

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Bolt Women Only was introduced in a pilot phase in East London and Rustenburg in November 2020.

Following an overwhelmingly positive response from drivers and passengers, Bolt’s Women Only is now available in Johannesburg, Cape Town, Durban, Pietermaritzburg, Port Elizabeth, Mthatha, Polokwane, Thohoyandou, Mbombela and Emalahleni.


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