MyBroadband Insights has released the Q3 2020 Mobile Network Quality Report, which shows that MTN has the best mobile network in South Africa…

The publication also recently released a study on “Disappearing airtime on Vodacom and Cell C” which showed that some airtime was being depleted from Vodacom and Cell C SIM cards even when the data usage was turned off on the phone. Read the full explanation of results HERE.

Mobile network performance

The Q3 2020 Mobile Network Quality Report is based on 334,257 speed tests which were performed by thousands of MyBroadband Speed Test App users across South Africa between 1 July and 30 September 2020.

The research shows that South Africa had an average mobile download speed of 29.16Mbps and an average upload speed of 11.46Mbps.

MTN had the highest average download speed at 55.11Mbps, followed by Vodacom on 29.80Mbps, Telkom on 23.60Mbps, Cell C on 17.82Mbps and Rain on 10.02Mbps.

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MTN first began operating in 1994 as M-Cell with assistance from the South African government. The company now operates in several African, European and Asian countries. It is currently the largest mobile network operator in Africa.

Average network speed increased across the board

Over the last quarter the average network speed of South Africa’s mobile operators increased despite the increased network traffic.

This was made possible by temporary spectrum which was issued to mobile operators during the lockdown.

This temporary spectrum has helped mobile networks to increase their network capacity and improve their average speeds during the lockdown.

There was one exception – Rain

The average download speed on Rain’s network declined significantly during the lockdown because of congestion problems.

Before the lockdown, Rain’s average download speed was 15.20Mbps. After the lockdown started the average speed plummeted by 30% to 10.02Mbps, which shows the impact of increased traffic on network performance.

Best mobile network in South Africa

To determine the best mobile network in South Africa, a “Network Quality Score” was calculated for each network using download speed, upload speed, and latency.

The Network Quality Score out of 10 then shows how the network performed in relation to other networks.

MTN reigned supreme with a Network Quality Score of 9.68, followed by Vodacom on 5.99, Telkom on 5.16, Cell C on 4.27, and Rain on 3.74.

The table below provides an overview of the mobile network rankings in South Africa.

Q3 2020 Mobile Network Quality Report – MyBroadband