The Grand Dame of Durban since 1909, the Protea Hotel Edward is renowned for personalised service and gracious hospitality and we had a taste of it last weekend…
Situated on the famous Golden Mile, this world-famous hotel has played host to princes and presidents, field marshals, millionaires and movie stars since 1911.
What sets the Protea Hotel Edward apart from other hotels on the strip is service
From the moment we arrived, staff were there to park our car, show us to our room and offer a tour of the hotel’s facilities. I’ve stayed at a few of the beachfront hotels since my move back to KZN just over a year ago, and the hospitality at the Edward beats them all… so far.
This iconic Durban hotel combines Victorian elegance with state-of-the-art technology
A popular venue for conferences, and internationally recognised for their curry buffet, guests can also enjoy pampering treatments at the on-site spa. The hotel also has a gym for guests located on the first floor (my 16-year-old daughter enjoyed an air-conditioned workout while we sweated it out on the beachfront park run on Saturday morning).
A rooftop pool is a welcome post-beach place for a swim
The view of the surrounding city skyscrapers gives an urban cosmopolitan vibe to the setting – reminiscent of a New York or Tokyo inner-city hotel.
Our family room faced the sea and was spacious enough for two adults and a teen – with a bathroom that included a bath AND shower (essential for families with babies or small children).
A pre-dinner drink on the terrace enjoying Durban’s tropical late summer climate was a perfect way to wind down after a busy week, and we followed this with the legendary buffet dinner in the hotel’s Brasserie restaurant, popular with locals and tourists (there is an à la carte option too, but the dessert selection and the carvery won us over).
Our post-park run breakfast was a splendid buffet and the helpful chef on duty at the grill suggested adding fresh spinach and garlic to my scrambled eggs. The cappuccinos are excellent too – and served with a smile by gracious staff under the supervision of an attentive guest relations manager.
The general manager at the Protea Edward is always visible in reception to greet returning guests as they check in and out – often rare in the frenetic hospitality industry these days. This makes a stay at the Edward more of a boutique hotel (and personal) experience than just another night at another hotel chain.
All4Women’s Sasha Wyatt-Minter was a guest of the Protea Hotel Edward for one night, for the purpose of this review.